Terms of Use and Policies

Conditions of Use

Welcome to www.mountainhighappliance.com. By using www.mountainhighappliance.com, YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the site. The policies of Mountain High Appliance’s retail stores may differ substantially from those applicable to your use of www.mountainhighappliance.com.

Mountain High Appliance reserves the right to make changes to www.mountainhighappliance.com and its Conditions of Use and Legal Notices at any time. Each time you use www.mountainhighappliance.com, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with www.mountainhighappliance.com, its content, Conditions of Use or Legal Notices, you agree that your sole and exclusive remedy is to discontinue using www.mountainhighappliance.com.

Disclaimers and Limitation of Liability

By using www.mountainhighappliance.com, you expressly agree that use of www.mountainhighappliance.com is at your sole risk. The site www.mountainhighappliance.com is provided on an "AS-IS" and "as available" basis. Neither Mountain High Appliance nor its, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of www.mountainhighappliance.com be uninterrupted or error-free. Neither Mountain High Appliance nor its Associates warrant the accuracy, integrity or completeness of the content provided www.mountainhighappliance.com or the products or services offered for sale on www.mountainhighappliance.com.

Further, Mountain High Appliance makes no representation that content provided www.mountainhighappliance.com is applicable to, or appropriate for use in, locations outside of the United States.  Mountain High Appliance and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Mountain High Appliance or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall Mountain High Appliance or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use www.mountainhighappliance.com, including but not limited to reliance by you on any information obtained from www.mountainhighappliance.com that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Mountain High Appliance has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through www.mountainhighappliance.com. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

www.mountainhighappliance.com attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Mountain High Appliance reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Mountain High Appliance’s Return Policy.

Pricing Policy

Online prices and selection generally match those in our stores, but may vary. Prices and offers are subject to change.

Mountain High Appliance’s Price Match Guarantee

If you find a lower advertised price on the same available brand and model prior to your purchase, we will match that price. Simply bring in the ad of the local retail competitor, while the lower price is in effect and receive your price match. The guarantee does not apply to our competitors' website pricing and the guarantee does not apply to our or our competitors': offers that include financing, bundling of items, free items, pricing errors, mail-in offers, items that are limited-quantity, out of stock, open-box, clearance, Outlet Center, refurbished/used items and items for sale Thanksgiving day through the Saturday after Thanksgiving.

Frequently Asked Questions

What is considered a local retail competitor?

A brick and mortar retail store located in the same market area as your local Mountain High Appliance store.

What is considered "proof" of price?

The best way to show proof of price is to bring in the competitor's current ad or quote. We reserve the right to call the competitor's store to verify the lower price and availability of the item.

What if the competitor does not have the item in stock or has limited quantities of the product?

Sometimes a retailer will advertise a very low price for a product but have only limited quantities in stock. If the item is out of stock or the competitor has limited quantities of an item, it is not eligible for price matching.

Are Mountain High Appliance’s services eligible for price matching?

Due to the differences in services being performed, ­­­­­­­­­Mountain High Appliance does not match competitors' service prices. This includes, but is not limited to, services such as delivery and installation.

Does Mountain High Appliance match prices of Internet retailers?

Mountain High Appliance does not match the prices of Internet-only retailers or the online only offers of our local retail competitors. If you find a local retail competitor honouring its own online prices, we'll match their price. Eligible items must be the same brand and model, and currently in stock at the local retail competitor’s store.

Sales Tax Policy

Mountain High Appliance collects and remits sales tax as required by U.S. law, for transactions in our stores and on www.mountainhighappliance.com.  If you're a tax-exempt entity, you can take advantage of tax-exempt status for applicable store purchases.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities

Mountain High Appliance may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Mountain High Appliance also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same www.mountainhighappliance.com account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Mountain High Appliance reserves the right to limit or prohibit sales to dealers.

Termination of Use

Mountain High Appliance may, in its sole discretion, terminate your account or your use www.mountainhighappliance.com at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Mountain High Appliance reserves the right to change, suspend or discontinue all or any aspects of www.mountainhighappliance.com at any time without prior notice.

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We believe in pricing our merchandise competitively without compromising our tradition of Excellent Service and Knowledge. 

Locally owned and operated since 1993, Mountain High Appliance is Colorado's most complete appliance source, offering every major appliance line as well as in-house delivery and professional installation. We have Colorado's best selection of today's most desirable brands, a knowledgeable staff, and a state-of-the-art showroom featuring over 250 live appliances in over 20 inspiring kitchens. We are dedicated to working with you honestly, listening to your needs, and providing you with the information you want to make an educated decision. A small town business exceeding your expectations with value and integrity before, during, and after the sale. Stop by to experience the difference.